Transferees get certificates from Chandigarh Estate Office within 10 days

Tribune News Service

Chandigarh, October 29

Believe it or not, but many residents have received their transfer certificates within 10 days of submitting the application online with the Estate Office.

People were surprised when they received a call from the Estate Office to collect their transfer certificate. Some believed it to be a wrong number and others thought it was a fake call, as how the work which used to take two or three years could be completed in a period of just 10 days.

Deputy Commissioner-cum-Estate Officer Mandip Singh Brar gave the transfer certificates to 12 transferees here yesterday. The transferees who received the certificates praised high of the Estate Office for successfully digitising all citizen-centric services.

Many transferees shared their experience about the timely resolution of their cases. They expressed satisfaction of obtaining the NOCs in no time and getting a quick status of their applications/files with the click of a button.

The beneficiaries stated that they could not believe that their work had been done in 10 days. After submitting the application, the applicant had to earlier run from pillar to post to get the work done, they shared. After applying a few days ago, Paras Goel said he received a call from the Estate Office that your work had been done and he could take the certificate. Ankit Kathuria, a property dealer, said at first, he thought it was a fake number and later, when he checked the number that it belonged to the Estate Office, he could not believe that the work had been done within such a short span.

The DC said he believed that the perception in the minds of the city dwellers about the Estate Office was not right. There was a lack of transparency. People used to talk about whether the Estate Office would ever improve but now everything has changed. People’s work is being done in 10 days. It was a very difficult task that more than 100 employees had been engaged in doing for the past one and a half years, he added.

UT Administrator Banwarilal Purohit launched the website and online services of the Estate Office on the International Day for Universal access to Information with a vision to making the Estate Office a technology-driven organisation that provides seamless services to the citizens through hassle-free and efficient processes.

The Estate Office had been offering multiple services to the citizens such as change of ownership, issuance of no objection certificate, sanction of fresh and revised building plan, collection of lease, GST etc, issuance of allotment letter, transfer of ownership, permission for bank mortgage, permission for change of trade etc.

“The digitisation of all these services has made the system more transparent and citizen friendly,” said Brar, adding that nearly 41,000 files with more than 80 lakh entries have been digitised in a phased manner.

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