New govt norms for cab aggregators a balancing act
The Tribune Editorial: The guidelines attempt to attend to issues of safety and security of the user, and welfare of the driver.
Updated At : 06:50 AM Jul 04, 2025 IST
FRESH guidelines on ride-hailing services aim to do a fine balancing act by giving more headroom to cab aggregators, ensuring the welfare of drivers and protecting the interests of users. The government has allowed aggregators such as Uber, Ola, inDrive and Rapido to charge up to two times the base fare during peak hours, up from 1.5 times earlier, as surge pricing. Alongside, the revised Motor Vehicle Aggregator Guidelines, 2025, released by the Ministry of Road Transport and Highways, leave the non-peak hour charges at not less than 50 per cent of the base fare. This is to ensure that passengers are not burdened during peak traffic hours, and aggregators do not undercut competition through steep discounts at other times.
