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PF a swipe away

ATM withdrawals to cut bureaucratic delays
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Illustration by Sandeep Joshi
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THE Labour Ministry's initiative to enable Employees' Provident Fund Organisation (EPFO) subscribers to withdraw funds directly from ATMs by 2025 is a landmark step toward simplifying social security. This reform exemplifies the integration of advanced technology with public service to enhance efficiency and accessibility. Currently, EPFO withdrawals are marred by procedural delays, taking up to 10 days for funds to reflect in bank accounts. The proposed PF withdrawal cards aim to eliminate such red tape, providing real-time access to funds. However, prudence prevails with the capping of withdrawals at 50 per cent of the total balance, ensuring financial discipline and safeguarding long-term savings. The broader agenda under EPFO 3.0, which includes increasing contribution limits and converting provident fund savings into pensions, indicates the government's commitment to modernising the country's social security systems. This aligns well with India's growing emphasis on digitisation and ease of living for its workforce, which has swelled by 70 million EPFO members since 2017.

In a related welcome step, the ministry is finalising a scheme for gig and platform workers, who often remain excluded from traditional employer-employee arrangements. The inclusion of this rapidly growing workforce in social security nets, with benefits like health coverage and financial aid, is a vital stride in formalising labour markets and addressing future workforce challenges.

These measures signal a shift toward a technology-driven welfare framework. By reducing human intervention and operational inefficiencies, the government underscores its commitment to improving citizen-centric services. While challenges like implementation hurdles and awareness gaps must be addressed, the potential benefits far outweigh them. Ultimately, this is not merely a technological upgrade but a profound leap toward equity and convenience in labour welfare, fostering trust in public institutions and bolstering the workforce's resilience.

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