488 complaints received at Ambala Samadhan Shivir resolved

Ambala Deputy Commissioner Parth Gupta on Tuesday said 566 complaints were received from November 25 to December 30 at the district-level Samadhan Shivir of which 488 complaints were resolved.

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The DC was listening to the grievances at the Samadhan Shivir at his office on Tuesday.

Parth Gupta said, “While 488 complaints out of 566 received since November 25 have been resolved, the remaining 78 complaints are with the departments concerned for further action. As per the instructions of Chief Minister Nayab Singh Saini, the Samadhan Shivir is being organised from 10 am to 12 noon on every working day with an aim to find prompt resolution to people's problems at the district level and subdivision level. The officials from all departments remain present during the Shivir so that the grievances can be resolved at the earliest. The officials have been directed to resolve the complaints on priority and if there is any technical issue, then they should apprise the complainant about the problem.”

During the Samadhan camp on Tuesday, a complainant from Ambala City raised his grievance regarding old-age pension, complainants from Dadiana village raised complaints regarding waterlogging, and a complainant from Jaggi Colony raised complaints regarding streetlights.

The DC directed the Executive Engineer of the Municipal Corporation to resolve the complaint related to streetlight.

Meanwhile, on the drainage issue, the Executive Engineer said a tender was floated to raise the height of the street so that it would resolve the issue of waterlogging.

Ambala City Magistrate (CTM) Pooja Kumari, District Revenue Officer Tarun Sahota, and several officials were present during the Samadhan Shivir.