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DGP walks in as ‘digital arrest’ victim, tests reality of cyber policing in Gurugram

Banks to compensate victims in case of negligence, Lok Adalat to aid quick refunds

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DGP, Haryana OP Singh speaks to media in Gurugram on Monday.
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In a unique move to gauge ground-level policing, DGP OP Singh on Sunday conducted a surprise inspection of the Cyber Crime Police Station (East) in Gurugram — arriving not as the state’s top cop, but posing as a victim of a “digital arrest” scam. The idea was to personally experience how an ordinary citizen is received and assisted at a cybercrime police station.

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The sentry on duty followed the prescribed protocol, guiding him to the investigating officer and briefing him on the complaint-filing process. During the visit, DGP Singh evaluated the police station’s functioning, victim assistance mechanism, response system and awareness structure. While leaving, he also interacted with the sentry at the gate, checking his uniform and nameplate and appreciated his conduct.

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Later, speaking to the media, the DGP outlined several initiatives underway to curb cybercrime, expedite victim relief and enhance digital safety. He said Haryana Police are adopting “consistent, effective and innovative strategies” to tackle emerging cyber threats.

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“If negligence is found on the part of a bank in a cyber-fraud, the bank will be responsible for compensating the victim for any financial loss. This is an important safeguard for the rights of victims,” he said.

He added that in cases involving small frozen amounts, the police would now seek assistance from Lok Adalats to ensure quicker financial relief “so that they can get their money back without delay.”

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Calling for a society-wide push to strengthen cyber awareness, the DGP said such sensitisation would be scaled up to the level of a public campaign. “Along with social media, community programmes and statewide initiatives, special teams of head students will be formed in schools and colleges, who will be designated as Cyber Awareness Ambassadors. These ambassadors will educate their peers within their institutions about cybercrime prevention,” he said.

He emphasised that most cybercrimes thrive on exploiting “fear and greed,” urging citizens to be cautious of promises of high returns, undue benefits, or pressure tactics. “If anyone promises high returns, offers undue benefits, or pressures you into transferring money or sharing information —understand that you are being targeted by cyber fraudsters. Caution is your best protection,” he said.

DGP Singh advised people to stay vigilant against suspicious calls, links, apps, or offers and report incidents immediately to the Cyber Helpline 1930.

Reaffirming the police’s commitment, he said Haryana Police are working in “mission mode” to combat cybercrime by ensuring justice for victims, strengthening technical capabilities in police stations and enhancing digital safety across the state.

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