Gurugram: FIR against fraudsters after complaint from skincare firm

Gurugram, January 14

Cosmetic and skincare product manufacturer Mamaearth moved the Gurugram police against unidentified fraudsters for allegedly impersonating as company executives and duping 471 verified customers in the name of cashback and free gift on online purchase of products. An FIR has been registered at the cybercrime police station.

The complaint filed by Ankita Sharma, general manager (legal) of Honasa Consumer Pvt Ltd, which have trademark Mamaearth said the company had recently received complaints from its 471 verified customers in only five days alleging that they are being contacted via calls, SMS, Whatsapp and emails related to a fraudulent offer.

“The fraudsters lure customers and claim that if they purchase Mamaearth products worth Rs 4,999 then they will be eligible to get cashbacks and free gifts. Fraudsters first direct the customers to the company’s site and ask them to add products to the cart. Thereupon, they inform the customer that if they wish to utilise the lucrative offers and cash-backs then they have to make payment through UPI or netbanking. The moment the customer goes on to pay the money, it will be credited to fraudulent accounts”, read the complaint. — OC