Rights panel orders HSVP to give Rs 5K relief to complainant

The Haryana Right to Service (RTS) Commission has issued an order in a pending case related to the Haryana Shehri Vikas Pradhikaran (HSVP), stating that despite clear directions from the court, excessive delay was caused in resolving the matter. Terming the delay as “unjustified” and “without cause,” the commission directed the HSVP to investigate the faulty and negligent behaviour related to the case and recover the amount from the responsible officers, while ensuring compensation of Rs 5,000 to the complainant.

An official spokesman stated that in this case, pending since 2018, the complainant had to repeatedly visit the HSVP office for nearly five years to get the court’s decree implemented due to faulty document updates, unnecessary formalities regarding biometric attendance and official apathy. The commission also clarified that HSVP’s justification that it was not a party to the court decree was unacceptable, as it was inherently responsible for implementing the court orders.

The commission further noted that even after the court’s decree was registered in 2023, the required system updates were not carried out on time. After reviewing the matter, the commission observed that the court’s order was clearly in favour of the complainant, and despite the issuance of a public notice and no objections being raised by any legal heirs, the officers failed to respond with the necessary promptness.