IndiGo apologises after eight passengers missed connecting flight from Bengaluru due to lack of time : The Tribune India

Join Whatsapp Channel

IndiGo apologises after eight passengers missed connecting flight from Bengaluru due to lack of time

Airline says its staff offered passengers overnight accommodation and booking on the next available flight, but certain passengers chose to stay at airport lounge

IndiGo apologises after eight passengers missed connecting flight from Bengaluru due to lack of time

Photo for representation. PTI



PTI

New Delhi, November 21

IndiGo on Tuesday said eight transit passengers on a flight from Amritsar could not board their onward flight to Chennai after reaching Bengaluru due to lack of time on Sunday and apologised for the inconvenience caused to the passengers.

The statement came against the backdrop of reports saying that the airline was not willing to fly the passengers and deboarded them from the plane.

On Sunday (November 19), IndiGo operated flight 6E 478 from Amritsar to Chennai via Bengaluru with eight transit passengers on board.

“Due to the delay of the incoming aircraft from Amritsar, these passengers were unable to board the onward flight to Chennai at the Bengaluru airport. IndiGo ground staff made every possible effort to help passengers make the connection, but due to lack of time, they were unable to board the aircraft,” the airline said in a statement.

An official said due to operational reasons, there was a change in aircraft for the Chennai flight due to which the passengers had to deboard.

According to IndiGo, its staff offered the passengers overnight accommodation and booking on the next available flight, but certain passengers chose to stay at the airport lounge.

“We deeply apologise for the inconvenience caused to the passengers,” it added.

#IndiGo


Top News

Michaung crosses Andhra Pradesh coast, to weaken into cyclonic storm

Michaung makes landfall, claims 12 lives, leaves trail of deluge and disruption

Southern districts of Odisha and eastern Telangana continue ...

Rashtriya Rajput Karni Sena chief shot dead in Jaipur

On camera: Karni Sena chief Sukhdev Gogamedi shot dead at Jaipur home, one assailant killed in exchange of fire On camera: Karni Sena chief Sukhdev Gogamedi shot dead at Jaipur home, one assailant killed in exchange of fire

Assailants went to Gogamedi’s house on pretext of meeting hi...

Revanth Reddy to be Telangana chief minister, swearing-in on Thursday

Revanth Reddy to be Telangana chief minister, swearing-in on Thursday

No word on how many ministers would be sworn in and whether ...

With Mamata, Nitish, Akhilesh, Stalin skipping it, Mallikarjun Kharge postpones INDIA meet

With Mamata, Nitish, Akhilesh, Stalin skipping it, Mallikarjun Kharge postpones INDIA meet

He had called the December 6 meeting of the bloc after the p...


Cities

View All