Chief Secy assesses progress of IoT based delivery of essential services

Jammu and Kashmir Chief Secretary Atal Dulloo chaired a meeting of different stakeholders to have a first-hand appraisal of different IT interventions contemplated by the departments delivering essential services to public, including Health, Jal Shakti, Power Development Department and others by virtue of technical assistance extended by Bhaskaracharya National Institute for Space Applications and Geo-Informatics (BISAG-N) here.

During the meeting, the Chief Secretary highlighted the significance of modern technology that could bring efficiency in the service delivery mechanism besides ensuring their quality and transparency in terms of their outcomes for the general public.

The discussions focused on the concept of developing IoT/SCADA-based smart water measurement and monitoring system. This system besides ensuring the quality water supply would help in timely redressal of public grievances and addressing operational snags in a time-bound manner.

Additional Chief Secretary, Jal Shakti Department, Shaleen Kabra revealed that this IT initiative is aimed at ensuring timely and adequate water supply to consumers along with addressing the disruptions and maintenance of water supply schemes in an automated fashion.

As far as the upgradation of G2C services are concerned, Principal Secretary, IT, Santosh D. Vaidya informed the meeting that the Department had identified the most sought out services by the public to create end-to-end digitised solution for these in collaboration with BISAG-N.

The services of Health Department, which are being developed to be more responsive and efficient, includes medical services for both patients and medical professionals through IT-based SEHAT application.

It was given out that this application aims at extending every kind of support to the patients in making registrations, taking appointments, finding diagnostic facilities along with access to tele-medicine, information about surgical procedures, specialities, blood banks, de-addiction facilities, drug stores, providing health alerts and other dozens of facilities and information databases relevant to the department.

The meeting also took appraisal of the working of Samadhan portal developed for effective public grievances management and redressal and the status of grievance redressal through this application.