e-governance: J&K among top performers

New Delhi, June 12

Jammu and Kashmir, assessed for the first time, has ranked the highest among union territories in the national e-governance service delivery assessment (NeSDA) with an overall compliance of nearly 90 per cent, according to an official report.

Issued by the Department of Personnel, Union Minister Jitendra Singh will release on Monday the NeSDA 2021 Report that provides suggestions for governments to further enhance their e-governance service delivery systems.

Among the UTs, J&K, as it was assessed for the first time in NeSDA 2021, scored the highest in six sectors, it is said in the statement.

Meghalaya and Nagaland are the leading state portals with an overall compliance of more than 90 per cent across all assessment parameters among the Northeast and hill states, it said. Kerala, Odisha, Tamil Nadu, Punjab, Karnataka and Uttar Pradesh had a compliance of more than 85 per cent among the “remaining states” category, it said.

Kerala had the highest overall compliance score among all states and UTs. Among the “services portals” for Northeast and hill states, the highest-ranking states of Meghalaya and Tripura showed improvement across all six sectors compared to NeSDA 2019, the report added.