24x7 PSPCL control rooms to facilitate consumers
Tribune News Service
Jalandhar, June 9
Ahead of the paddy sowing season, Punjab State Power Corporation Limited (PSPCL), has set up 24×7 control rooms at the divisional level. The control room will address power-related issues of farmers as well as all consumers 24×7
Adding more details, Deputy Chief Engineer Jalandhar Circle Harjinder Singh Bansal said the PSPCL has established nodal complaint centres at various levels to ensure timely redressal of consumer’s complaints. He further added that people can lodge their complaints at 9646695106 for East division Pathankot Chowk, 9646116776 West division Maqsudan, 9646116777 for Model Town division, Boota Mandi, 9646114254 for Cantt division, and 9646114410 for Phagwara division.
Apart from these divisional level nodal complaint centers, the consumers can register their complaints through a phone call or SMS at 1912. They can also contact their respective SDOs if their complaint remains unattended. Bansal further mentioned that the consumers can also send their complaints through email at 1912@pspcl.in and by using toll free number 18001801512. Due to frequent power cuts, a large number of complaints were being reported at the electricity board offices lately.
The Chief Engineer also reiterated his staff to ensure uninterrupted power supply during the ensuing summer and paddy sowing season as elaborate arrangements were already in place for the speedy redressal of their complaints.
