Hoshiarpur tops in citizen services

Our Correspondent

Hoshiarpur, December 15

In what reflects the district administration’s commitment to providing smooth and hassle-free citizen services through Sewa Kendras, Hoshiarpur district has top position in the state by ensuring 0.13 per cent pendency in these services.

Hailing the efforts of the entire team of district administration, Deputy Commissioner Apneet Riyait stated that the administration had achieved this target by ensuring timely disposal of applications being filed by the citizens at the Sewa Kendras, especially amid unprecedented health crisis posed by Covid-19 pandemic.

The DC said since December 14, 2020 till December 14, 2021, as many as 3,15,826 applications were received by administration for around 372 services at all 25 Sewa Kendras, which were disposed of by the officials in a time-bound manner. Of these applications, only 0.13 percent were pending for disposal. Riyait said due to Covid-19, all requisite measures have been adopted in all Sewa Kendras for the safety and security of everybody, including staff and applicants, adding the administration had also been rendering pre-booking slot facilities to ensure delivery of these services in a segregated manner.

The DC said a viable mechanism had been evolved by the administration to achieve this goal through regular monitoring of pendency.