Now, call 1100 to register complaint

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Tribune News Service

Jalandhar, August 19

On the sidelines of a state-level launch of unified state helpline ‘1100’ for non-emergency government services and a state admission portal for government colleges, Deputy Commissioner Ghanshyam Thori dedicated both the facilities to the people of Jalandhar district.

Participating in a virtual launch function presided over by Chief Minister Capt Amarinder Singh, the DC said now the citizens can lodge their complaints or raise their grievances against any department on ‘1100’ helpline as one-stop solution where the issues/complaints would be recorded, forwarded, tracked and timely-solved.

He added that the helpline would serve as a single platform for non-emergency services related to different departments, which further aimed at strengthening the present grievance redressal system. The DC said the complaint would be transferred through portal www.connect.Punjab.Gov.in to the departments concerned for further process in a time-bound manner and the complaint would be closed only after satisfaction of the complainant.

The DC also dedicated the integrated online admission portal for undergraduate and postgraduate courses in government colleges wherein the entire admission process would be completely contactless and further, the verification of applicants would also be contactless as the portal is linked to all state boards as well as CBSE through digi-locker besides facility of auto-verification of caste and domicile certificates at portal.

Terming this portal a revolutionary step of the state government, the DC said the students could now avail the admission facilities in any government college by just a click of mouse.

While sharing their experiences with the new admission portal Lovepreet Singh and Vaishno Devi, both students of Dr BR Ambedkar Co-Education College, Jalandhar, said having cleared their Class XII exams, they had taken admission in graduation through this new portal. They added that the interface of the portal is user-friendly and the entire admission process was completed without going to college, which was the need of the hour amid this unprecedented global health crisis.