Jalandhar Deputy Commissioner exhorts citizens to file plaints on grievance portal

Tribune News Service

Jalandhar, October 31

Deputy Commissioner Ghanshyam Thori on Saturday exhorted citizens to file complaints on the Punjab Government’s new grievance redressal portal www.connect.Punjab.Gov.in, which has been launched to ensure time-bound solution to citizens’ concerns.

Participating in the video-conferencing held by Chief secretary Vinni Mahajan, the Deputy Commissioner accompanied by SSP Jalandhar (Rural) Sandeep Kumar Garg, said this web portal aims to address the issues of citizens at the earliest with all government departments on this one-stop digital platform.

Thori said officials have been trained at the district level about addressing complaints received on the portal instantly. He said this would function as the central portal, where all grievances can be recorded by submission on the portal itself. The DC said action would be taken against the erring departments.

He said the portal has received 74 complaints so far of which 53 have been settled by departments besides action was underway on 21 remaining complaints.

Further, Thori constituted various teams to keep a vigil on the sale/storage of imported firecrackers and ensure prevention of such crackers in their jurisdiction. The Deputy Commissioner said as per the Ministry of Commerce and Industry, there was a blanket ban on the imported fireworks/crackers in the country. He said these teams would conduct inspections at the storage and selling points in the district to check the unauthorised sale of foreign-origin crackers.

He reviewed the progress of the crop-residue management programme and stubble burning cases and ordered the departments concerned to continue with their endeavours of sensitising the peasantry about the harmful effects of stubble burning.

Assistant Commissioner Randeep Singh, DFSC Narider Singh, DMO Mukesh Kailey, Chief Agriculture Officer Dr Surinder Singh, Civil Surgeon Dr Gurinder Kaur Chawla were among others present on the occasion.