The Mahatma Gandhi State Institution of Public Administration (MGSIPA), Regional Centre Patiala, conducted a two-day training programme on ‘Sevottam – Delivery of Quality Public Services’ for officers and officials of various departments in the district.
Sponsored by the Department of Administrative Reforms and Public Grievances (DARPG), Government of India, the programme aimed to enhance the understanding of public servants regarding Sevottam principles, including the Citizen Charter and Grievance Redressal Mechanism.
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