Explainer: How Rohtak’s digital platforms will accelerate grievance redressal, improve feedback

People always complain that their grievances at government offices remain unaddressed for long due to slow and long procedures. In many cases, people wait for weeks or even months without finding a resolution. Keeping that in view, the Rohtak district administration has launched two major digital initiatives to reform the administration and improve service delivery. Union Minister Manohar Lal Khattar officially inaugurated both initiatives on Sunday, emphasising that the administrations must resolve public issues promptly and transparently. He expressed hope that these user-friendly, technology-driven services would significantly save citizens’ time and effort while delivering timely redressal.