Call state helpline for medical advice

Chandigarh, March 30

To effectively address and resolve medical and stress-related issues during the lockdown, the state government on Monday launched a special helpline 1800 180 4104 for citizens to connect with a network of senior doctors over teleconference and get medical advice on Covid-19 and other related concerns.

Over 1,800 senior doctors have been empanelled through the IMC for this purpose, who have been duly trained about the platform, its protocol and functionalities, said Additional Chief Secretary, Governance Reforms and Public Grievances, Vini Mahajan.

She said the incoming calls would be first answered by an IVR. This IVR shall filter the calls based upon the type of assistance required and those requiring medical advice on Covid or other health issues shall be asked for more information such as recent travel history and symptoms. — TNS