Every complaint of a consumer, following examination of the authenticity of the HUID, will help the BIS in clamping down on spurious marking
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The responsibility of a school does not end with providing quality education. Safety of the students is as much an integral part of the service provided by it
The increasing number of online frauds calls for a concerted effort on the part of the consumer protection regulator — the Central Consumer Protection Authority — to take up consumer education and awareness campaigns across the country
The Supreme Court mandates that it is the insurer’s duty to inform the consumer about all clauses before selling any policy
Unruly behaviour by inebriated passengers not only puts the safety of others and the aircraft at risk, but also leads to delays and unscheduled landings. Changes are required in rules to ensure stringent action against such perpetrators
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The Consumer Protection Act gives the right to redress against deficient services and defective goods, but in order to exercise that right, the consumer should have paid for the service or the goods. For negligent civic services, approach civil court, and not consumer court
My 10-year-old daughter had gone on a three-day botanical tour organised by her school. On the second day of the tour, I was informed that my daughter had fallen into a manhole and by the time she was rescued, she...
I am seeking information on behalf of a friend who lost her husband last year. A year before his death, he had insured himself for Rs20 lakh. However, the insurance company has rejected her claim saying that her husband had...
Complicated nature of policies, particularly unit-linked products, makes it difficult for consumers to understand the contours. Agents often misrepresent benefits and sell policies least suited. A new beginning is round the corner
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