Jammu, February 29
Jammu and Kashmir Lt Governor Manoj Sinha on Thursday directed the officers to implement decisions without fear or favour, as he interacted with citizens during live public grievance hearing here. Sinha also asked the officials to assess the public outreach programmes and take corrective measures for efficient redressal of grievances.
Sinha interacted with the people and listened to their grievances during ‘LG’s Mulaqaat’, a live public grievance hearing programme, at Civil Secretariat.
Redressal drive
- Lt Governor Manoj Sinha interacts with citizens during live public grievance hearing
- Asks officials to assess the public outreach programmes and take corrective measures for efficient redressal of grievances
- He impressed upon the officials to take dedicated measures and focus on strengthening both physical and social capital
- Sought details of complaints received and action taken report on public outreach programmes
The Lt Governor sought details of complaints received on JKIGRAMS portal and action taken report on public outreach programmes from the concerned administrative secretaries, deputy commissioners and senior officials. “All the initiatives must serve the common good and decisions must be implemented without fear or favour,” the Lt Governor said.
He impressed upon the officials to take dedicated measures and focus on strengthening both physical and social capital.
“We should strive to improve the public service delivery mechanism, quick resolution to public complaints, speedy and transparent implementation of welfare schemes to enhance capabilities of the citizens,” the Lt Governor observed.
Addressing the grievances received from the citizens, the Lt Governor passed explicit directions for the rationalisation of teachers, especially in schools located at far flung areas. “There should be no single-teacher school across Jammu Kashmir,” he said.
He further directed for effective functioning of borewells and handpumps, besides strengthening the power transmission and distribution infrastructure and addressing the issues of LT network and loose hanging electric wires.
Deputy Commissioners were instructed to ensure that areas that require necessary intervention as far as power infrastructure is concerned are covered under the Revamped Distribution Sector Scheme (RDSS).
A complainant, namely Sohail Khan from Jammu, drew the attention of the administration on the issue of the functioning of ticket counter and other facilities at the Jammu Bus Stand. The Lt Governor directed the officials concerned to take concrete measures to ensure the facilities at the Jammu Bus Stand and multi-tier parking are working properly.
Addressing a grievance filed by Jashan Sambyal, a resident of Samba, regarding the dilapidated condition of the Sumb road, the Lt Governor directed the concerned Deputy Commissioner and officials to redress the issue at the earliest. Samba DC informed the chair that the work on the said road is expected to be completed by the end of April this year.
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