Stop unfair trade practice, Uber told

Tribune News Service
Chandigarh, December 18

The State Transport Authority, UT, has directed Uber, a web-based cab company, to stop the unfair trade practice of asking people to deposit a minimum amount while booking a taxi through the digital mode of payment. The direction has been issued on a complaint of a resident, Ajay Jagga, who wrote to the PMO recently stating that the cab company was holding people’s deposits of up to Rs 350 for no reason.

Jagga claimed that Uber was holding Rs 350 of every person who opted for the digital payment. He said when he booked a ride, the firm asked for a fare of Rs 100. However, when he exercised the option to confirm, it said “your balance is less than Rs 350, so insufficient funds”. It asked him to add more funds to travel. He termed this arbitrary. He said there was no such condition for those paying in cash.