PSPCL expands call centre

PSPCL expands call centre

File photo

Ludhiana, September 15

Punjab State Power Corporation Limited (PSPCL) today expanded its ‘Call Centre 1912’ by increasing total channels to 120. A newly constructed call centre building at 66 KV GIS sub-station in Chaura Bazaar here was inaugurated by Director Distribution DPS Grewal.

In his message, PCPCL CMD A Venu Prasad said it was a major expansion of the already 24X7 Call Centre at Janta Nagar Division.

Grewal said: “Sixty additional lines have been added to the system.” He made a special mention of the efforts put in by Senior Executive Engineer (CS&IT) Harpreet Kaur, Nodal Officer of the project. — TNS

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