Rajindra Hospital to take feedback from patients

Patiala, September 25

Going a step further in its bid to improve patient care at the Covid ward, the Government Rajindra Hospital management will take direct feedback from patients at the time of discharge.

For better care

We will get feedback from patients, improve the facilities and rectify our shortcomings, if any. The idea is to make things better at the Covid ward. - Dr Rajan Singla, GMC Principal

In fact, the hospital authorities will now hold a meeting with the discharged patients to get first-hand account of the facilities and treatment provided by the hospital staff at the Covid ward. The step is said to have been taken by the new guard that took charge on Saturday.

Dr Rajan Singla, the newly appointed principal of the Government Medical College (GMC), said the steps were being taken to improve the functioning of the Covid ward. He said, “We will get the feedback from patients and improve the facilities and shortcomings, if any. The idea is to make things better at the ward. Moreover, during the meeting with patients, the medical superintendent and Covid staff will also be present.”

Singla said the patients would also be asked for suggestions to make any further improvements at the ward. Notably, Medical Education Minister OP Soni had replaced the top brass at the hospital and the medical college over “poor functioning” of the ward. — TNS

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