Online admission in Chandigarh colleges: Parents struggle to get through helpline numbers

Tribune News Service

Chandigarh, September 15

The parents filling online forms and submitting fees for the admission of their wards in various city colleges are facing a tough time in connecting with the officials concerned.

As doubts persist, calls to various helpline numbers provided on the DHE website remain unanswered.

While the calls on landline numbers are often responded by the operators, the mobile numbers are usually busy.

“I have submitted the fees and since then I am waiting for a response. The calls to helpline numbers remain unanswered. There’s no other system in place to clear the doubts of parents,” said a parent.

“There should be a dedicated desk to address issues concerning parents or students. An activation email is generated, but it only helps in filling the forms. There’s no information or guidance on the post fee-submission process,” said another parent.

The ongoing online admission process is witnessing a huge rush of applicants.

“The third counselling is yet to take place and things will be sought out thereafter. Everything has been updated on the website. Any further development will be passed on to the applicants in a similar manner,” said an official.

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